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Give every unit you sell its own QR label. Scan it at the bench to record it; scan it years later to see who bought it, the warranty and every repair. Customers scan the same label with any phone camera to message you, with the serial attached. Works offline on Android, in English, Hindi, Marathi and Gujarati. Already runs about 600 machines in the field for Microtech, a 21-year-old Mumbai manufacturer. Try a private demo company free, no sign-up.

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